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Air Force Services Enterprise Web Project

Transforming the Digital Experience for Air Force and Space Force Personnel & Their Dependents.

Welcome to the Air Force Services Enterprise Web Project!

Greetings from team LEAP interactive! We’re thrilled to introduce you to this groundbreaking initiative aimed at enhancing the digital experience for Air Force and Space Force personnel and their dependents.

Objective

The primary objective of this project is to standardize and modernize the websites for the Air Force’s Four Support Squadrons.

This initiative is driven by several key factors. First, we aim to create a uniform and intuitive user experience across all bases by moving to a WordPress multisite network. This will ensure that visitors do not need to relearn navigation each time they are reassigned to a different base, fostering familiarity and ease of use. Additionally, the new websites will be enhanced with interactive features and advanced technology, leveraging capabilities across the network to significantly improve the overall user experience.

Crucially, all new websites will comply with mandate 889, ensuring they meet the required standards. Air Force Services will oversee this compliance to guarantee ongoing adherence to regulations. This comprehensive approach will streamline access to vital resources for Airmen, Guardians, and their families, significantly improving their support and engagement.

Thank you for joining us on this exciting adventure!

PURPOSE

The purpose of this project is to deliver a standardized and modernized web presence for the Air Force’s Four Support Squadrons, addressing several critical needs:

  1. Standardization & Uniformity: Establish a consistent, standardized look and feel across all base websites, making navigation familiar and intuitive for users, regardless of their location.
  2. Intuitiveness & Usability: Ensure that each website is user-friendly, providing a seamless and intuitive experience for visitors. This is especially important for families and dependents who rely on these resources.
  3. Interactivity & Engagement: Incorporate interactive features that enhance user engagement and facilitate easy access to resources and information, improving the overall user experience.
  4. Enhancement & Improvement: Upgrade the current websites to better-built platforms that support advanced functionalities, ensuring a robust and reliable online presence.
  5. Compliance & Oversight: Adhere to mandate 889 by ensuring all websites meet compliance standards. Continuous oversight by Air Force Services will guarantee ongoing adherence to these regulations.
  6. Technology & Innovation: Leverage the latest technology and innovations to provide enhanced capabilities and features, ensuring the websites are future-proof and can adapt to evolving needs.

By addressing these needs, the project aims to provide comprehensive support and resources to Airmen, Guardians, and their families, thereby enhancing their overall well-being and satisfaction.

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TIMELINE

To ensure efficient execution, Team Leap interactive, in partnership with Air Force Services, has developed a comprehensive build schedule.

This schedule is driven by the expiration dates of existing websites’ hosting agreements, with FSS website builds prioritized based on these dates.

By aligning our efforts with hosting agreement du3e dates, we’re proactively addressing potential loss of live and archived content as well as minimizing disruption of live website content.

PHASES

Currently, we’re in Phase 1 of a three-phase journey.

Phase 1 focuses on securing existing web content while simultaneously ensuring compliance with Section 889 regulations across all current Force Support Squadron websites. This crucial phase lays the foundation for the project’s success by safeguarding our online presence and ensuring adherence to federal guidelines.

In Phase 2, we’ll collaborate closely with each Force Support Marketing team to optimize web content and explore opportunities for enhancing the end-user experience. This phase represents an exciting opportunity for innovation and collaboration as we work together to shape the future of force support websites.

Phase 3  incorporates the websites into a multi-site network environment with enhanced interacrtive features that are currently under development.

Build Process

Embarking on the journey to revamp your website with the Air Force Services Enterprise Web Project is an exciting endeavor, and our meticulous build process ensures a smooth and seamless transition every step of the way.

1. Onboarding Call:

The journey begins with an onboarding call between your FSS marketing team and LEAP Interactive. This crucial conversation serves as an introduction to the project, where we address any questions, clarify information, and outline the build process. Additionally, it’s an opportunity for us to understand your unique requirements, such as local practices or specific features you wish to retain.

During this call, we also determine the “Go Dark Date,” which marks the renewal date of your hosting service. Since renewing may not be an option due to compliance concerns, this date is crucial to prevent any downtime for your website.

2. Priority Assignment:

Following the onboarding call, we assign a priority number to each base discussed. This number dictates the order in which websites are built, with 4 to 5 websites typically completed every two weeks. When your FSS team’s number comes up, we notify you that we’re ready to begin building your site.

3. Content Optimization:

Before we commence building your site, this is the optimal time for content optimization. We ask that the FSS teams ensure there are no missing links or overlooked details, and that your content is up to date. 

4. Building Your Site:

Once we aare ready to build your site, we create a staging site where we begin the process of transferring content from your existing live site. Typically, there’s no need for you to provide content unless there are specific additions not present on your current site. In such cases, we provide you with a Google Drive folder for easy content sharing.

5. Site Review and Launch Preparation:

Once the new website is built, we notify your FSS team and provide access to the staging site for review. Simultaneously, we present a punch list detailing any pending items that require resolution before the site can launch.

6. Site Launch:

After addressing all items on the punch list and reviewing the staging site, we schedule the launch of your new website. With meticulous attention to detail and a focus on your needs, we ensure a successful and seamless transition to your enhanced online presence.

6. Post Launch:

After your website has been launched, you can take advantage of our support team.  

Frequently Asked Questions: 

1. What is the Air Force Services Enterprise Web Project?

The Air Force Services Enterprise Web Project is a strategic initiative aimed at developing a network of force support websites to enhance the digital experience for Air Force and Space Force personnel and their dependents.

2. What is the purpose of the project?

The project aims to leverage new technology, ensure compliance with regulations such as Section 889, and enhance the end-user experience across all force support websites.

3. What are the main phases of the project?

The project is divided into two main phases. Phase 1 focuses on securing existing web content and ensuring compliance with Section 889 regulations. Phase 2 involves working with each Force Support Marketing team to optimize web content and enhance the end-user experience.

4. How are priorities determined for building websites?

Priorities are assigned based on the “Go Dark Date,” which marks the renewal date of hosting services for each website. Websites are built in batches of 4 to 5 every two weeks.

5. What is the purpose of the onboarding call?

The onboarding call serves as an introduction to the project, where project details are discussed, questions are answered, and the build process is explained. It’s also an opportunity to address any local practices or specific requirements of the FSS team.

6. How is content transferred from existing sites to the new websites?

Once optimization is complete, we create a staging site and begin transferring content from the existing live site. If additional content is required, we provide a Google Drive folder for easy sharing.

6. How is content transferred from existing sites to the new websites?

Once optimization is complete, we create a staging site and begin transferring content from the existing live site. If additional content is required, we provide a Google Drive folder for easy sharing.

7. What happens after the new website is built?

After the new website is built, the FSS team is notified, and access to the staging site is provided for review. A punch list detailing any pending items is presented, and once resolved, the site launch is scheduled.

8. How long does the entire process take?

The timeline varies depending on factors such as the number of websites in the queue and the complexity of each site. However, we aim to complete 4 to 5 websites every two weeks.

9. What support is provided after the website launch?

We provide ongoing support and assistance after the website launch to ensure smooth operations and address any issues or questions that may arise.

10. How can I get more information or support regarding the project?

For more information or support regarding the Air Force Services Enterprise Web Project, you can contact the project team directlyat contact@LEAPIMG.COM